Terms and conditions

Who we are

Soros Tech is operated by Madilicious EmberCraft Private Limited, New Delhi, India ("we", "us"). You are the person or business buying from us ("you").

What we provide

We design and build websites, booking and enquiry systems, and custom software, and we offer hosting, maintenance and support plans. The exact scope, deliverables, timeline and price for each project are set out in a written proposal or quote that you accept by email, WhatsApp or by paying the invoice.

Prices, currencies and tax

Prices are quoted in Indian rupees (INR), US dollars (USD), British pounds (GBP), Canadian dollars (CAD), Australian dollars (AUD) or UAE dirhams (AED), as stated in your quote. Sample prices on our website are indicative only. For customers in India, GST is added where applicable. For customers outside India, our services are exported services; you are responsible for any import, sales, VAT or similar taxes in your own country unless your quote says otherwise.

Payment

Unless your quote says otherwise, a 50% advance is due before work starts and the balance is due before the site or software goes live or is handed over. Monthly plans are billed in advance. We accept card payments through Razorpay (including international cards where available), bank transfer and UPI. A project starts when we receive the advance.

Your responsibilities

You will give us the content, images, accounts and feedback we need in good time, and you confirm you have the right to use everything you give us. Delays in providing these can move the delivery date.

Changes to scope

Work outside the agreed scope is quoted separately. Reasonable revisions listed in your quote are included; further revisions may be charged.

Ownership

When we have received full payment, you own the finished website content and custom work we created for you. We keep ownership of our own tools, templates and code libraries, and we grant you a licence to use them as part of your site. Third-party software and fonts remain under their own licences. We may show the finished work in our portfolio unless you ask us not to.

Hosting, maintenance and third parties

Hosting, domains, payment providers and similar services are run by third parties under their own terms. We are not responsible for outages or changes made by them.

Personal data and the DPDP Act

We handle personal data in line with India's Digital Personal Data Protection Act, 2023 ("DPDP Act") and its rules, as they apply to us. For enquiries you send us, Madilicious EmberCraft Private Limited is the Data Fiduciary and our Privacy Notice explains what we collect, why, and how to withdraw consent or exercise your rights. When we build or run a website or system for you that collects data from your own customers (for example booking or enquiry forms), you are the Data Fiduciary for that data and we act as your Data Processor. In that case: (a) you are responsible for giving your customers the required notice, getting valid consent and having a lawful basis for the data you collect; (b) we process that data only on your instructions and for the purpose of the agreed work; (c) we apply reasonable security safeguards and tell you without undue delay if we become aware of a personal data breach affecting your data, so you can meet your own reporting duties; (d) we do not use your customers' data for our own purposes or sell it; (e) when the engagement ends we return or delete the data on your written request, unless the law requires us to keep it; and (f) you will not ask us to collect data from children under 18 without the verifiable parental consent the DPDP Act requires. For customers outside India, we also follow the data-protection law that applies to your business where you tell us it applies. Data-protection questions and grievances: soros.group.india@gmail.com; we reply within 30 days.

Warranty and liability

We will carry out the work with reasonable skill and care and fix defects that do not match the agreed scope, if you report them within 30 days of delivery. Beyond that, to the extent the law allows, we are not liable for indirect or consequential loss, lost profit or lost data, and our total liability for any project is limited to the amount you paid us for it.

Cancellation and refunds

See our Refund and Cancellation Policy.

Delivery

See our Delivery Policy.

Governing law

These terms are governed by the laws of India. Courts in New Delhi have jurisdiction, but we will always try to settle a problem with you directly first.

Changes and contact

We may update these terms; the version on this page applies to new orders. Questions: soros.group.india@gmail.com or WhatsApp +91 92968 87170.

Last updated 14 November 2026. Madilicious EmberCraft Private Limited, New Delhi, India.